To Whom It May Concern
Three days ago, I just got the watch I ordered from your store. You sent it on time and thanks for that. But I found several problems. First, the color is not what I wanted. I wanted golden, but you gave me silver instead. I thought that would be OK, if everything else is good enough. The stranger thing happens. The watch gets five minutes slower every day, so I have to keep correcting it. Because of this, I feel nervous about being late for work. I really cannot stand it any longer. So I have to write this letter to request giving the watch back to you and full money back to me.Along with the letter is the copy of the order.
Thank you. I am looking forward to hearing from you.
Yours sincerely,
Li Yuan
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