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李杰瑞去了一个遥远的城市出差,去会见一个重要的客户。她提前一天到达,在酒店房间里,她准备再重温一下明天要将要讲述的内容,但笔记本电脑上的有些软件却无法正常使用。这让她非常焦虑。She tried to restart her computer, but the problem persisted.(她尝试重启电脑,但问题依旧存在。)
于是,她决定给老朋友张汤姆打个电话求助。Jerry said, "Tom, it seems that some of the software on my computer is not working properly, and I can't work as usual." (杰瑞说:“汤姆,我电脑上的几个软件似乎出了一些问题,我没法正常工作了。”)
汤姆试图通过电话了解问题的具体情况,但是李杰瑞很难准确地描述问题所在。Jerry said, "I don't know how to describe it, it just doesn't work."( 李杰瑞说:“我不知道怎么描述,它就是不工作。”)
这时,Tom suggested, "You could try taking a screenshot of the screen so I can see what you're seeing." (汤姆建议说:“你可以试着截一张屏幕的图片,这样我就能看到你所看到的问题了。”)
Tom continued, "First, find the Print Screen key on your keyboard and press it." (汤姆继续说:“首先,在你的键盘上找到Print Screen键,按下它。”)
Tom then told her, "Now open Paint or any image editing software and paste the screenshot into it." (接着,汤姆告诉她:“现在打开画图工具或者任何可以编辑图片的软件,然后粘贴截图到里面。”)
Tom finally said, "Once you've saved the image, send it to me and I'll help you fix this as soon as possible." (汤姆最后说:“保存图片后,把它发送给我,我会尽快帮你解决问题。”)
Jerry followed Tom's instructions and successfully sent the screenshot to Tom. Tom understood the issue at once and quickly provided a solution. (李杰瑞按照汤姆的指示操作后,成功地把截图发给了汤姆。汤姆一看便明白了问题所在,并迅速给出了解决方案。)
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