职场:最易惹毛老板的5个方法

屈联西

　　First of all know this: you’re valuable. We love you. You’re important to the business. It’s just that, well, sometimes as an employee you can do things that get under our skin. Want some examples? OK, here are five. Yes, some may seem petty. But they’re for real.

　　首先要清楚一件事情：你是很有价值的员工，我们都很爱你，你对公司的生意太重要了。只是，嗯，有时候作为员工的你做出一些惹我生气的事情。举个例子？好，下面有5个，没错，虽然有些看起来很琐碎，但确实存在。

　　1.Too much chit-chat.

　　1.闲话太多。

　　When we see you and a fellow employee chit-chatting in the break room for more than a few minutes our antenna goes up and our cognitive calculator clicks into gear. We start calculating how much your little catch up on Game of Thrones is costing by the hour. And just a 10 minute conversation amongst a few of you can cost $50 or $100 in lost time. You’re rolling your eyes, right? That doesn’t sound like much. But hey…it’s a dinner out with the spouse, right? And you’ve just taken that away. Trust me, every business owner thinks this at one time or another.

　　当看到你和同事在休息室里已经闲聊好几分钟了，就会触发我们敏感的信号接收器，继而开始启动认知计算器。我们会在心里默默计算着每小时你错过了多少“权力的游戏”的剧情。虽然只是其中短短的十分钟，你也损失了在时间上等价的50美元或100美元。听到这你就翻白眼了，对吗？好像不值那么多。但，这也足够与伴侣外出就餐的费用了吧？而你就这么浪费掉了。相信我，每个老板偶尔都会这么想。

　　2.You complain without suggesting.

　　2.只抱怨，不建议。

　　We all have complaints. And business owners probably deal with more than the average Joe. But we are always open to improving our businesses. We really do want to hear your feedback and we want you to be part of the company’s success. But here’s the thing: most of the time you complain. The computers are too slow. The office is too cold. There aren’t enough people to do the work. Your health insurance is too expensive. The guy sitting next to you smells like a toilet. We get it. It’s human to complain. But we don’t like it. We’re happy to hear any issues or problems as long as you’ve got a recommendation to go along with it. So next time you want to complain about something think first: how would I make this better? We might not agree but we’ll appreciate constructive suggestions always.

　　人人都有怨气。而老板绝对比路人处理更多这样的事情。但我们总会对提高业务保持开放的态度。我们真的想要听听你的反馈意见，我们都希望你成为公司成功的一份子。但事情是这样的：你绝大部分时间都在抱怨。电脑很慢，办公室好冷。没有足够的人手完成任务。你的健康保险费用很贵。坐在旁边的那个人体味太重了，简直就像坐在厕所里一样。我们都明白。是人都会抱怨。但我们不喜欢这样。我们很乐于听取任何问题或情况，只要你有应对的提议就最好了。所以下次如果你想要抱怨某件事之前，请先思考：我怎样才能让事情变得更好？我们不一定会同意，但我们总会欣赏有建设性的建议。

　　3.You’re not making us money.

　　3.你没有给公司赚钱。

　　Most of us know that we’re not maximizing the opportunities with our existing customer base even as we’re spending too much in marketing to bring in new customers. We need your help. You’re on the front lines. When you talk to a customer, what other products or services can our company be offering? What other ways can we be helping our customers succeed which in turn will help us succeed? What other people are you talking to at the customer who may be good sales contacts? And what about your friends and community? Are you positively representing our company and looking for opportunities? If you’re just doing your assigned task then you’re overhead. But if you’re helping the boss to increase revenues then you’re an essential part of the company.

　　我们大多数人都知道，即使我们在市场上投放了大量的资金招徕新客户，我们都无法利用现有的顾客群达到获取机遇的最大化。我们需要你的帮忙。你就在前线。在你与客户沟通时，我们还能为对方提供哪些别的产品或服务？还有哪些方法我们能够加以利用来帮助顾客获取成功从而有助我们的成功？还有哪些你正与他们沟通的群体，而对方刚好擅长与客户打交道的销售联系人呢？你的朋友和伙伴呢？你是不是正积极地代表公司形象并为寻找新的机遇？如果你只是完成布置的任务那么就高高在上了。要是你正帮助老板增加利润收入然后你就成为公司的重要一员呢。

　　4.You don’t do what you say you’re going to do.

　　4.说到的没做到。

　　If you promise something, deliver it. If you’re supposed to be at work by 8:30, be there. If you’re responsible for the new phone system, the inventory count, the maintenance on the company’s truck or the training of that new employee just do it. Business owners are under-staffed and under-resourced. We need help. We need people that will say “yes” and execute. We need doers more than thinkers. We need people that can be relied upon and trusted and when we find those people we never let them go. We are endeared to those who are competent. There is a worldwide shortage of people who do wh

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谢谢屈老师的分享！